Mail

Correspondence is encouraged between an inmate and family/friends (outside the confines of the jail). There is no limitation on the volume of mail received or sent when inmate bears mailing costs. Inmate mail may be read, censored, or rejected. Inmates will be notified in writing as to the reason the correspondence/publication was rejected or withheld.

Updates to Inmate Mail Procedures

All inmate personal mail is going digital

Due to the ongoing safety and security concerns associated with sender verification and processing the privileged mail for our incarcerated population, the Martin County Sheriff's Office is implementing a new system to keep our staff and the inmate population safe. This new system is called TextBehind® DOCS. It is designed to achieve the following objectives:

1) Mitigate potential exposure to life-threatening contraband smuggled through bogus legal mail

2) Provide a reliable sender identity verification process

3) Allow the attorney to request a Video Evidence Recording of the mail-processing activity

4) Enhance the transparency and credibility of the mail-handling process for all corresponding parties

5) Allow a dynamic file access management system to the attorney to prevent unauthorized access to the data

All privileged mail content will remain encrypted in the system at all times. The system will require the attorney's permission whenever the data is to be accessed and processed for the inmate(s).

Starting Monday, December 9, 2024, any privileged mail sent directly to the Martin County Sheriff's Office through the postal service will be returned to the sender unless it meets the following criteria:

  1. The privileged mail envelope must display a valid MOVE (Mail Origin Verification) QR Code that you can download at no cost from the TextBehind DOCS web portal by taking the following steps:
    1. Please go to the https://docs.textbehind.com website to register for an account
    2. Add your desired inmate contact(s)
    3. Provide the identification documents (if required)
    4. Download your MOVE QR Code to print on the OUTSIDE OF THE ENVELOPE. Please note that this QR Code may be dynamically generated based on various rules set up by the institution. These rules may be revised from time to time. Therefore, please follow the current rules specified on the TextBehind DOCS portal to avoid mail rejection.
  2. You are also encouraged to utilize the same TextBehind DOCS web portal to send the privileged mail online. There may be a nominal fee for the electronic option. Privileged mail sent electronically will be delivered to the inmate through tablets/kiosks. It may also be possible to print the same documents onsite in the presence of an inmate. If you would like us to record a video of this process, please include the Video Evidence Recording request at the time of submitting the privileged mail order online.

IMPORTANT NOTES:

After the new mail policy's effective date, any privileged mail envelopes received without a valid TextBehind MOVE QR Code will be returned to the sender without exception. Therefore, you are advised to visit the TextBehind DOCS portal to learn more and to register your account.

For all questions regarding the TextBehind DOCS system, please go to the CONTACT US section on their website.

To report any mail delivery issues, contact Text Behind support directly at info@TextBehind.com.

  1. Legal / Privileged Mail
  2. Money
  3. Money Orders
  4. Outgoing Mail
  5. Packages
  6. Reading Material
  7. Telephones

Guidelines

Legal/privileged mail should be mailed to:

Martin County Jail
C/O (Inmate Name)
800 SE Monterey Road
Stuart, FL 34994

All adhesive labels (including postage stamp) shall be removed prior to the inmate having possession. All legal/privileged mail shall be opened and inspected for contraband in the presence of the inmate.